Terms of Service
Last updated: April 1, 2026
1. Acceptance of Terms
By accessing or using the Crushlytics website and application (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms constitute a legally binding agreement between you and Crushlytics ("we", "us", or "our").
2. Description of Service
Crushlytics is a software-as-a-service platform that allows users to connect advertising accounts (including Google Ads and Meta Ads), generate client-facing marketing reports, and produce AI-assisted executive summaries. The Service is provided on a subscription basis with a free tier and paid plans as described on our pricing page.
3. Account Registration
To use the Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at support@crushlytics.com if you become aware of any unauthorized use of your account.
4. Subscriptions and Payments
Paid features of the Service require a subscription. By subscribing, you agree to pay the fees associated with the plan you select. All fees are charged in US dollars.
- Subscriptions automatically renew at the end of each billing period (monthly or annual) unless you cancel before the renewal date.
- You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused time within a billing period.
- We offer a 30-day money-back guarantee for new subscribers. If you are unsatisfied within your first 30 days, contact us for a full refund.
- We reserve the right to change pricing with 30 days advance notice. Price changes do not affect your current billing period.
5. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Service to generate misleading, fraudulent, or deceptive reports
- Attempt to gain unauthorized access to the Service, other accounts, or related systems
- Reverse engineer, decompile, or disassemble any part of the Service
- Use the Service to transmit malware, spam, or other harmful content
- Resell, sublicense, or redistribute access to the Service without written permission
- Scrape, crawl, or use automated means to access the Service except through our documented APIs
6. Intellectual Property
The Service, including its design, code, features, and documentation, is the property of Crushlytics and is protected by copyright and other intellectual property laws. You retain ownership of any data you upload or generate through the Service, including your reports and campaign data.
We grant you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose during your subscription period.
7. AI-Generated Content
The Service uses artificial intelligence to generate executive summaries and recommendations based on your campaign data. AI-generated content is provided as a drafting aid and should be reviewed before sharing with clients. We do not guarantee the accuracy, completeness, or suitability of AI-generated content. You are solely responsible for verifying and approving any content before it is sent to your clients.
8. Third-Party Integrations
The Service integrates with third-party platforms including Google Ads and Meta Ads. Your use of these integrations is subject to the respective platform's terms and conditions. We are not responsible for changes to third-party APIs that may affect the availability or accuracy of data imported through these integrations.
9. Service Availability
We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to notify users in advance of planned downtime.
10. Limitation of Liability
To the maximum extent permitted by law, Crushlytics shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of revenue, data, or business opportunities. Our total liability for any claim arising from these Terms or the Service is limited to the amount you paid us in the 12 months preceding the claim.
11. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be error-free, secure, or available at all times.
12. Indemnification
You agree to indemnify and hold harmless Crushlytics, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
13. Termination
We may suspend or terminate your access to the Service at any time if you violate these Terms or engage in conduct that we reasonably believe is harmful to the Service or other users. You may terminate your account at any time by contacting us or through your account settings. Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including liability, indemnification, and intellectual property) will remain in effect.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the state or federal courts located in Delaware.
15. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.